We have compiled frequently asked questions. We hope this provides some insight into our programs.
How do I apply for the program?
Contact our office at 816-410-9252 to set an intake appointment. Our case managers will review your application and discuss your current situation to determine the best path forward.
How do I qualify?
In order to qualify for our programs you must be homeless. If you are working with an agency, you must have an agency referral. There are no income guidelines for this program. You do not have to be working with an agency to qualify.
How long is the program?
There is no defined program length. Each person is considered individually and a targeted plan is created in conjunction with the assigned caseworker. If a participant is there longer than a year, a continuing assessment will be done in the 13th month. All participants are expected to find employment and education opportunities to remain in the program.
What if I want to leave the program?
Participation in our program is voluntary. There are no contracts are commitments binding participants to the program. However, if you decide to leave the program, it will be at the discretion of the Senior Case Manager to determine eligibility to return.
What if I have medical condition?
All participants have on record all medical conditions and prescribed medications. Our staff nurse is available to discuss concerns and issues that arise. Case Managers and house staff are tasked with ensuring participants are adhering to the medical recommendations of individual doctors and psychologists.
May I come and go as I please?
Each house has strict rules governing quiet times, guest visits, and returning participants. While there are no rules that determine where you must go during the day, it is expected that those individuals without employment will participate in daytime programs each day.
I have no transportation, how will I get to appointments?
Staff Case workers assist in providing transportation through partnerships with outside agencies to provide bus passes and other modes of transportation.
I have a pet, can I still be in the program?
Unfortunately, we do not accept pets at our transitional living homes, unless, it is required due to a medical condition.
I want to participate, but I don't want to share a room?
All of our transitional living homes have shared living quarters. Most individuals will share with at least one other person.
Is there a cost for the program?
There is a monthly cost for housing. All applicants must have approved funding prior to occupancy.
I am approved in the Phoenix Program, do I have housing costs?
All participants in the program must pay a monthly amount for the program. Individuals enrolled in the Phoenix Program do not have to have an initial funding source prior to occupancy, but must apply for emergency assistance or obtain employment to remain in the program.